Privacy Policy

Last Updated: June 2026

At Spatech Accessories Kenya, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit or make a purchase from our website.

1. Who We Are

Spatech Accessories Kenya operates the website spatechaccessories.co.ke. Throughout this Privacy Policy, references to “we,” “our,” or “us” refer to Spatech Accessories Kenya.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, create an account, contact us, or subscribe to our communications, we may collect:

  • Full name
  • Email address
  • Phone number
  • Billing address
  • Delivery address
  • Payment information
  • Order history

Technical Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Pages visited
  • Time spent on the website
  • Referral sources

This information helps us improve website performance, security, and user experience.

3. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Deliver products and services
  • Communicate regarding orders and inquiries
  • Provide customer support
  • Improve our website and services
  • Prevent fraud and unauthorized activities
  • Comply with legal obligations
  • Send promotional communications where permitted

You may opt out of marketing communications at any time.

4. Cookies

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies may be used to:

  • Remember your preferences
  • Maintain login sessions
  • Analyze website traffic
  • Improve website functionality
  • Support shopping cart features

You may disable cookies through your browser settings, although some website features may not function properly.

5. Customer Accounts

If you create an account on our website:

  • Your account information is stored securely.
  • You may review, update, or delete certain personal information at any time.
  • You are responsible for maintaining the confidentiality of your account credentials.

We reserve the right to suspend accounts involved in fraudulent or abusive activity.

6. Comments and User Content

If commenting or review functionality is available on our website:

  • Information submitted through comments or reviews may be visible publicly.
  • We may collect information provided in comment forms to prevent spam and abuse.
  • Automated spam detection tools may be used to review submitted content.

7. Embedded Content and Third-Party Services

Pages on our website may include embedded content such as:

  • Videos
  • Images
  • Maps
  • Social media content

Embedded content from third-party websites behaves as though you have visited those websites directly. These providers may collect data, use cookies, and track your interactions according to their own privacy policies.

We encourage you to review the privacy policies of any third-party services you interact with.

8. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your information only with trusted third parties when necessary to:

  • Process payments
  • Deliver orders
  • Provide website hosting and technical support
  • Prevent fraud and security threats
  • Comply with legal requirements

All third-party service providers are expected to handle your information securely and in accordance with applicable laws.

9. Data Retention

We retain personal information only for as long as necessary to:

  • Provide our services
  • Complete transactions
  • Meet legal and regulatory obligations
  • Resolve disputes
  • Enforce our agreements

Certain records may be retained longer where required by law.

10. Your Rights

Subject to applicable laws, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Object to certain processing activities
  • Withdraw consent where applicable

To exercise these rights, please contact us using the details below.

11. Data Security

We implement reasonable technical and organizational measures to protect your personal information against:

  • Unauthorized access
  • Loss
  • Misuse
  • Alteration
  • Disclosure

While we strive to protect your information, no online transmission or storage system can be guaranteed to be completely secure.

12. Children’s Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from minors.

If we become aware that personal information has been collected from a child without parental consent, we will take appropriate steps to remove such information.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Any changes will be posted on this page with an updated revision date. Continued use of our website after updates constitutes acceptance of the revised Privacy Policy.

14. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Spatech Accessories Kenya

Website: spatechaccessories.co.ke

Phone/WhatsApp: 0723918450

Email: info@spatechaccessories.co.ke

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