Shipping & Delivery Policy
At Spatech Accessories Kenya, we are committed to delivering your orders quickly, safely, and efficiently. Please review our shipping and delivery information below.
Shipping Timeframes
Within Nairobi
We offer same-day delivery for most orders within Nairobi.
- Orders placed before our daily cutoff time will be processed and dispatched on the same day.
- Orders placed after the cutoff time will be processed and dispatched on the next business day.
- Same-day delivery availability may vary depending on product availability, delivery location, and order volume.
Outside Nairobi
For customers located outside Nairobi, we partner with reliable courier services to ensure secure and timely delivery.
- Orders are typically processed and dispatched within 1–2 business days after payment confirmation.
- Delivery times will vary depending on your location and the courier service used.
- Tracking information may be provided where applicable.
Shipping Charges
Shipping and delivery charges are the responsibility of the customer unless otherwise stated during a promotion or special offer.
Shipping fees are calculated based on factors such as:
- Delivery destination
- Package size and weight
- Selected delivery method
- Courier service charges
The applicable shipping cost will be displayed during checkout before payment is completed.
Order Processing
- Orders are processed during normal business hours, excluding weekends and public holidays.
- Orders may be delayed during peak shopping periods, public holidays, adverse weather conditions, or unforeseen logistical challenges.
- Customers will be notified if there are significant delays affecting their orders.
Delivery Information
To ensure successful delivery, customers are responsible for providing accurate and complete shipping information, including:
- Full name
- Phone number
- Delivery address
- Landmark details where necessary
Spatech Accessories Kenya will not be responsible for delays or failed deliveries resulting from incorrect or incomplete information provided by the customer.
Order Tracking & Support
If you would like an update on your order status or require assistance regarding shipping and delivery, our customer support team is available to help.
Contact Us
Spatech Accessories Kenya
📞 Phone/WhatsApp: 0723918450
🌐 Website: spatechaccessories.co.ke
We appreciate your trust in Spatech Accessories Kenya and strive to make every delivery experience smooth, reliable, and convenient.